CMA CGM and HappyRobot scale up a tailored voice-based AI solution to support CMA CGM's customers and employees

The CMA CGM Group, a global player in sea, land, air and logistics solutions, and HappyRobot, a platform for building and scaling enterprise AI agents, are expanding the deployment of AI voice agents tailored to CMA CGM's operational needs. Following successful pilots in sales, customer service and finance, CMA CGM is scaling up the solution ...